[VeryFit] My IDW 28 Watch is set to English but Development of sleep habits is in Japanese

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Valentina Kopko
10 months ago In VeryFit
My IDW 28 Watch is set to English but Development of sleep habits is in Japanese

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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10 months ago

Hi! Thanks for reaching out about your IDW 28 watch and the VeryFit app issue where your sleep habits section is showing in Japanese even though the language is set to English. I’d like to help get this sorted for you.

To start, just to confirm a couple of things:
1. Is the entire VeryFit app in English except for the sleep habits section that’s showing in Japanese?
2. Have you tried restarting both the watch and the VeryFit app after setting the language to English?
3. Is your phone’s system language also set to English? Sometimes the app pulls language settings from the phone’s OS.

Meanwhile, here’s a step-by-step approach to troubleshoot the language mismatch for your sleep habits on the VeryFit app with your Android 10 device:

1. Force Close and Reopen the VeryFit App
- Open your device’s Settings > Apps > VeryFit > Force Stop.
- Restart the app to see if the language syncs correctly.

2. Clear App Cache
- Settings > Apps > VeryFit > Storage > Clear Cache.
- This can fix display bugs without affecting your data.

3. Check for VeryFit App Updates
- Open Google Play Store > My apps & games > Check if VeryFit app has an update.
- Sometimes language display issues are fixed in newer versions.

4. Re-Sync the Watch and App
- Unpair and then re-pair the IDW 28 watch from the app.
- This may refresh language settings across the watch and app.

5. Check Watch Language Settings Directly
- On your IDW 28 watch, navigate to Settings > Language and confirm it’s set to English.
- Some watch menus may need manual switching apart from the app.

If the sleep habits area still remains in Japanese after these steps, it may be related to a bug in the app or the watch firmware specifically affecting that section’s translation.

In that case, I would recommend:
- Visiting the VeryFit support or community forums to check if others have this issue.
- Reporting the bug to VeryFit support so their developers can investigate.

Please let me know how these steps go or if you have already tried any of them. I’ll be here to assist further! Are you able to check the watch’s direct language settings now?

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