[Bubble Witch 3 Saga] Internet is working tells me I have no connection

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Jose
9 months ago In Bubble Witch 3 Saga
Internet is working tells me I have no connection

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Emily Roberts

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9 months ago

Hi! I see that your Bubble Witch 3 Saga app is saying there’s no internet connection even though your Kindle says the internet is working. Let’s work together to get this fixed.

To start, can you tell me if this happens only with Bubble Witch 3 Saga or with other apps on your Kindle too? Also, if you can, please try to let me know if you are on WiFi or mobile data.

Meanwhile, here are some steps we can try to troubleshoot:

1. Check internet access specifically for the app: Sometimes the app might not have permission to use data. On your Kindle (which runs Android 9), go to Settings > Apps > Bubble Witch 3 Saga > Data usage, and ensure that background data and unrestricted data usage are allowed.

2. Force stop and restart the app: Go to Settings > Apps > Bubble Witch 3 Saga > Force stop. Then open the app again and see if it detects the internet correctly.

3. Restart your Kindle: Restarting can clear temporary glitches in network detection.

4. Toggle Airplane mode on and off: This resets network connections. Swipe down the quick settings menu, turn on Airplane mode, wait about 10 seconds, then turn it off.

5. Clear the app cache: Go to Settings > Apps > Bubble Witch 3 Saga > Storage > Clear cache. This won't delete your game progress but can fix temporary data issues.

6. Reinstall the game: If nothing else works, uninstall then reinstall the app from Amazon Appstore or Google Play Store if available on your device.

If after these steps the issue remains, we can explore network settings deeper or check for app update/server issues.

Let me know where you are with these, and we can go from there! Are you currently connected via WiFi or data?

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