Hi! I see you’re getting a “no internet connection” message with your SPYPOINT app on your iPhone running iOS 17.6.1. Let’s sort that out together. Could you please tell me if this problem happens when you’re connected to Wi-Fi, cellular data, or both? Also, have you tried any steps so far like restarting the app or your phone?

Meanwhile, here’s a step-by-step approach we can follow to fix this:

1. Check your network connection: Confirm your iPhone has an active internet connection by opening a webpage or streaming a video. If not, try toggling Wi-Fi or cellular off and on.

2. Restart the SPYPOINT app: Swipe up from the bottom (or double-click Home button) to open the app switcher, then swipe the SPYPOINT app off the screen to close it. Open it again.

3. Restart your iPhone: A simple restart can clear temporary glitches.

4. Check App permissions: Go to Settings > SPYPOINT app and ensure it has permission for Cellular Data and Wi-Fi access.

5. Update the App: Make sure you are using the latest version of the SPYPOINT app from the App Store.

6. Toggle “Mobile radio” in the app: Some users have found this setting helpful to check if “Mobile radio” is enabled in the app settings or camera status.

7. Log out and log back in: In the app, log out of your account and sign back in to refresh the connection.

If you’ve tried these already or the issue persists, please let me know. There may be additional checks such as the camera’s SIM card status or server-side issues we can explore.

Are you able to check these points for me?