Hi! I see your Revolut app keeps crashing on your iPhone 7s, and you’ve already reinstalled the app and restarted the phone. That’s a great start! To help you better, could you tell me if your iOS version is up to date, and if the app itself shows as updated in the App Store?
Meanwhile, here’s a step-by-step approach to try next on your iPhone 7s with iOS 13 (based on your device and OS):
1. Check for iOS and App Updates - Go to Settings > General > Software Update and ensure your iPhone is running the latest supported iOS version for your device. - Open the App Store, tap your profile icon, and scroll to see if there is an update available for Revolut. Updating to the newest version can often resolve crashes.
2. Offload the App to Clear Cache (without losing data) - Go to Settings > General > iPhone Storage. - Find and tap Revolut. - Tap Offload App to clear its cache but keep documents. - Then reinstall it from the same screen. This can resolve issues tied to cached data causing crashes.
3. Force Close and Restart the App - Double tap the home button and swipe the Revolut app up to force close it fully. - Then open it again to see if the crash persists.
4. Reset Network Settings (if connectivity issues cause the crash) - Go to Settings > General > Reset > Reset Network Settings. - Note this will erase saved Wi-Fi passwords, so keep them handy.
If after these steps the problem remains, it might be worth checking if there’s any ongoing issue with Revolut’s servers or if there’s a bug specifically affecting iPhone 7s models.
Does this sound manageable so far? Let me know if you want me to help guide you through any specific step!
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Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
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Hi! I see your Revolut app keeps crashing on your iPhone 7s, and you’ve already reinstalled the app and restarted the phone. That’s a great start! To help you better, could you tell me if your iOS version is up to date, and if the app itself shows as updated in the App Store?
Meanwhile, here’s a step-by-step approach to try next on your iPhone 7s with iOS 13 (based on your device and OS):
1. Check for iOS and App Updates
- Go to Settings > General > Software Update and ensure your iPhone is running the latest supported iOS version for your device.
- Open the App Store, tap your profile icon, and scroll to see if there is an update available for Revolut. Updating to the newest version can often resolve crashes.
2. Offload the App to Clear Cache (without losing data)
- Go to Settings > General > iPhone Storage.
- Find and tap Revolut.
- Tap Offload App to clear its cache but keep documents.
- Then reinstall it from the same screen. This can resolve issues tied to cached data causing crashes.
3. Force Close and Restart the App
- Double tap the home button and swipe the Revolut app up to force close it fully.
- Then open it again to see if the crash persists.
4. Reset Network Settings (if connectivity issues cause the crash)
- Go to Settings > General > Reset > Reset Network Settings.
- Note this will erase saved Wi-Fi passwords, so keep them handy.
If after these steps the problem remains, it might be worth checking if there’s any ongoing issue with Revolut’s servers or if there’s a bug specifically affecting iPhone 7s models.
Does this sound manageable so far? Let me know if you want me to help guide you through any specific step!
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