Hi there! I understand you're having trouble with the myRemote App not starting up or crashing. Let's work together to get to the bottom of this.

First, could you let me know if you've seen any error messages when trying to open the app? Additionally, have you recently updated the app or your operating system? Knowing these details will help us narrow down the potential causes.

I have updated both the app and ios

Thanks for the update! Since both the app and your OS are current, let’s explore a few general troubleshooting steps that might help resolve the crashing issue with myRemote App.

1. Force Quit the App: Sometimes, simply closing the app entirely can help. To force quit the app on your Mac:
- Go to the Apple menu (top-left corner) and select "Force Quit..."
- In the window that appears, select myRemote App and click "Force Quit."

2. Restart Your Mac: A fresh restart can often resolve many software-related issues. Click on the Apple menu and choose "Restart…".

3. Check for Background Processes: Make sure there are no other applications or processes that might be causing a conflict. You might want to check Activity Monitor (found in Applications > Utilities) to ensure there aren’t any problematic processes listed.

4. Reinstall the App: If the above steps don’t help, consider uninstalling and then reinstalling the myRemote App:
- Drag the myRemote App from the Applications folder to the Trash to uninstall.
- Re-download the app from the Mac App Store.

5. Check Permissions: Ensure myRemote App has the necessary permissions to run properly:
- Go to "System Preferences" > "Security & Privacy."
- Click on the "Privacy" tab and review the settings for Camera, Microphone, and Accessibility if relevant.

Let me know if any of these steps help, or if you're encountering a specific error message when the app crashes!