Hi there! I'm sorry to hear that you're having a frustrating experience with the Daily Mail app after the last update. It sounds like it’s becoming quite sluggish and affecting the overlay button. Let’s see if we can get this sorted out!
First, could you tell me if you've tried any troubleshooting steps so far? For example, have you cleared the app cache, or perhaps restarted your device? This information can help me provide the best guidance.
Thanks for letting me know you clear the cache daily! Let’s try a couple more steps to see if we can improve the performance of the Daily Mail app on your Android device.
1. Restart Your Device: Sometimes, simply restarting your device can help clear out any temporary glitches. Just hold down the power button, select Restart, and wait for your device to boot up again.
2. Clear App Data: Since you've been clearing the cache, let's proceed to clear the app data as well. Here’s how you can do that: - Go to Settings on your device. - Scroll down to Apps or Applications. - Find and select the Daily Mail app. - Tap on Storage. - Here, you should see options for Clear Cache and Clear Data. First, tap Clear Data (this will reset the app settings, so you may need to log in again).
3. Uninstall and Reinstall the App: If the sluggishness continues, you might want to uninstall the app completely and then reinstall it. This can help with any corrupted files from the update. To uninstall, go to Settings > Apps > Daily Mail > Uninstall. Once removed, reinstall it from the Google Play Store.
After trying these steps, let me know if the performance improves. I'm here to help!
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi there! I'm sorry to hear that you're having a frustrating experience with the Daily Mail app after the last update. It sounds like it’s becoming quite sluggish and affecting the overlay button. Let’s see if we can get this sorted out!
First, could you tell me if you've tried any troubleshooting steps so far? For example, have you cleared the app cache, or perhaps restarted your device? This information can help me provide the best guidance.
Clear cache daily.
Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
Followed by
Thanks for letting me know you clear the cache daily! Let’s try a couple more steps to see if we can improve the performance of the Daily Mail app on your Android device.
1. Restart Your Device: Sometimes, simply restarting your device can help clear out any temporary glitches. Just hold down the power button, select Restart, and wait for your device to boot up again.
2. Clear App Data: Since you've been clearing the cache, let's proceed to clear the app data as well. Here’s how you can do that:
- Go to Settings on your device.
- Scroll down to Apps or Applications.
- Find and select the Daily Mail app.
- Tap on Storage.
- Here, you should see options for Clear Cache and Clear Data. First, tap Clear Data (this will reset the app settings, so you may need to log in again).
3. Uninstall and Reinstall the App: If the sluggishness continues, you might want to uninstall the app completely and then reinstall it. This can help with any corrupted files from the update. To uninstall, go to Settings > Apps > Daily Mail > Uninstall. Once removed, reinstall it from the Google Play Store.
After trying these steps, let me know if the performance improves. I'm here to help!