Hi! I understand you're dealing with daily technical difficulties using the PCH+ app on your Windows 10 system. I'm here to help you get this sorted out. To start, could you please share a bit more about the problems you're experiencing? For example:

- Does the app freeze, crash, or fail to open?
- Are you seeing any specific error messages?
- Do the issues occur when you perform particular actions, like playing games or submitting entries?

Knowing this will help me tailor the best steps for you. Meanwhile, here are some general steps that usually resolve common app issues on Windows:

1. Close and Restart the App and Computer
Ensure the PCH+ app is completely closed. You can do this by opening the Task Manager (Ctrl + Shift + Esc), looking for any processes related to PCH+, and ending them. Then restart your computer and try opening the app again.

2. Check for Windows and App Updates
Windows 10 often releases updates that improve performance and fix bugs. Go to Settings > Update & Security > Windows Update and check for updates. Also, if you installed PCH+ from the Microsoft Store, check if the app itself has an update.

3. Clear Temporary Files (Cache)
The app or your system might be holding onto old temporary files causing instability. Since Windows apps don’t have the same cache clearing as mobile apps, try the following:
- Press Windows + R, type %temp%, and press Enter.
- Delete as many files in the Temp folder as it allows.
- Restart the app.

4. Reinstall the App
If the app still acts up, uninstall it fully from your PC (via Settings > Apps), then download and install the latest version again from the official source.

5. Internet Connection
Ensure your internet connection is stable because PCH+ depends on it. You might want to reset your router or try connecting via a different network.

If you’ve tried any of these already, please let me know which ones so I can guide you through more advanced troubleshooting. If you see specific error codes, sharing those would also be very helpful.

Are you comfortable trying these steps now? Let me know how it goes!

messaging after almost every game played says PCH is having technical difficulties & doesn't record my token score. Sometimes the scoring goes backward in points & doesn't display the right score.

Thanks for the details! It sounds like you're encountering persistent messaging errors about "PCH is having technical difficulties" after almost every game, plus token scores that don't record properly and sometimes even move backward. That’s definitely something we want to fix.

Given your description, here is a focused troubleshooting plan to tackle these score and messaging issues:

1. Check Internet Connection Stability
Since PCH games rely heavily on stable internet communication with their servers, intermittent or weak connections can cause messages like the one you’re seeing and scoring problems. Please try:
- Switch to a wired Ethernet connection if you’re on Wi-Fi, or move closer to your router.
- Restart your router/modem.
- Test your internet speed using a site like speedtest.net to ensure your connection is solid.

2. Update and Restart the PCH App
If there’s a temporary glitch or a bug in your current app version, updating often resolves it:
- If you installed PCH+ from the Microsoft Store, open the Store, go to Downloads/Updates, and update the app if an update is available.
- After updating, close the app completely (check Task Manager to ensure no background processes remain), then reopen it and test.

3. Clear App Data or Reinstall
Windows apps sometimes have corrupted local data or cache affecting function. Since there’s no direct cache clearing button for this app on Windows:
- Uninstall the PCH app fully by going to Settings > Apps, find PCH app, and uninstall.
- Restart your PC.
- Reinstall the app from the official source.

4. Check for Server-side Issues
It’s possible the problem is external, related to PCH's servers or system maintenance causing delays in score reporting and error messages. You can quickly check if this is a wider issue via status websites like isitdownrightnow.com for pch.com or their social media pages for announcements.
If the problem persists across days and multiple users, PCH might be experiencing technical difficulties on their end1 2.

5. Use an Alternate Device or Network
To isolate if the issue is device or network-specific:
- Try logging into your PCH account and playing a game from another device (like a smartphone) or another internet connection to see if the errors continue.

6. Contact PCH Support
If none of the above steps help, it may require deeper account or server troubleshooting not accessible on the user end. In that case, I recommend contacting PCH Customer Service directly at [email protected] with a detailed description of the issues, your device, OS, and steps you have tried.

Do you want to try these steps now? Let me know if you have tried any already or if you notice anything specific happening during the errors, and I can help with more tailored advice.

Are you satisfied with this plan so far?