[SmartNews] No new articles

B
beverly
1 year ago In SmartNews
No new articles

Comments

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
1 year ago

Hi there! It sounds like you're not seeing any new articles in the SmartNews app on your iPhone. Let's get this sorted out together.

First, could you let me know if you've tried refreshing the app? You can do this by pulling down on the channel view, and it should refresh the content. Alternatively, there should be a circular arrow icon that you can tap to refresh.

If you've already done that, let's check a couple of other things:

1. Network Connection: Make sure you’re connected to a strong Wi-Fi or cellular network. Sometimes, a weak connection can cause delays in loading new articles. If possible, try switching between Wi-Fi and cellular data to see if that helps.

2. App Updates: Is your SmartNews app updated to the latest version? You can check for updates in the App Store.

3. Restart the App: Close the SmartNews app completely and then reopen it to see if that triggers new articles to load.

If you've tried these steps and the problem persists, we might need to look deeper into network settings or possibly app permissions. Let me know how it's going!

Leave a comment