[PCH+] Will not load onto my Android, l had it before and then tried to upgrade it per your needs

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Twinkle Yates
8 months ago In PCH+
Will not load onto my Android, l had it before and then tried to upgrade it per your needs

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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8 months ago

Hi there! I understand you’re having trouble loading the PCH+ app on your Android device after trying to upgrade it. Just to get a better idea, could you tell me if the app starts to open and then stops, or does it not open at all? Also, did you update the app through the Google Play Store?

Meanwhile, here’s a simple approach we can try first to get the app working again:

1. Clear the PCH+ app cache and data:
- Go to your phone’s Settings.
- Tap Apps & notifications (or just Apps).
- Find and select PCH+ from the list.
- Tap Storage & cache.
- Tap Clear Cache, then tap Clear Storage or Clear Data.
This helps remove any corrupted files that might be causing the issue.

2. Restart your device:
- Hold down the power button and select Restart. This refreshes system processes that apps rely on.

3. Verify the app is updated:
- Open the Google Play Store.
- Search for PCH+ and see if there is an Update button.
- If so, update the app.

4. Reopen the app:
After these steps, try to open PCH+ again.

These steps often resolve loading issues after updates. If the problem continues, please let me know what happened after trying them, and we can dive deeper into advanced troubleshooting.

Does this sound good to start? Are you comfortable walking through these steps?

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