Hi there! I understand you're having trouble with your data connection while using Jumia Online Shopping on your iPhone. Let's work together to troubleshoot this issue.

First, can you tell me if you’re using cellular data or Wi-Fi to connect to the internet? Also, have you tried any steps so far, like restarting your phone or checking your settings? This will help me provide you with the best possible solution.

Am using cellular data

Thank you for clarifying! Since you're using cellular data and experiencing connection issues, let's check a few things to help you get back online with Jumia Online Shopping.

### Here are some steps to follow:

1. Check Cellular Data Settings:
- Go to your Settings app.
- Tap on Cellular.
- Make sure that Cellular Data is toggled on.
- Scroll down to find Jumia Online Shopping and ensure that it is allowed to use cellular data.

2. Toggle Airplane Mode:
- Open Control Center by swiping down from the top-right corner.
- Tap on the Airplane Mode icon to enable it, then wait for about 10 seconds and tap it again to disable it.

3. Restart Your iPhone:
- Press and hold the side button and either volume button until the sliders appear.
- Move the slider to power off your iPhone. After it turns off, hold the side button again to turn it back on.

4. Check for Carrier Updates:
- Go to Settings > General > About. If there’s a carrier update available, you should see an option to update.

5. Reset Network Settings:
- This will remove saved Wi-Fi networks and passwords, so make sure you have those handy.
- Go to Settings > General > Reset > Reset Network Settings.

Let me know if these steps help resolve the issue or if the problem persists!