[Jumia Online Shopping] The only option for making payment on my market is by card.

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Emmanuel Owusu Ansah
1 year ago In Jumia Online Shopping
the only option for making payment on my market is by card.

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Frank Taylor

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1 year ago

Hi there! I see you're mentioning that the only payment option you see on your Jumia market is by card. I’d like to help clarify this for you. Could you please tell me which country or region you're shopping from? Also, are you using the website or the mobile app? This will help me give you the most relevant advice.

Generally, Jumia offers multiple payment methods such as card payments, JumiaPay (a wallet service), cash on delivery in some areas, and recently, options like Palmpay and "Buy Now, Pay Later" plans through partners like Easybuy and CredPal have also been introduced in Nigeria. So, usually, card isn't the only option available depending on your location.

If you only see the card payment option, it could be due to:

1. The particular seller’s payment methods setup.
2. Your delivery location not supporting cash on delivery.
3. Some payment options may require specific apps or accounts, like JumiaPay or Palmpay.

Here’s what you can do:

1. Double-check the delivery address entered; sometimes cash on delivery is only available in certain areas.
2. If you are on the website, try switching payment methods at checkout to see if alternatives show up.
3. Consider downloading and setting up JumiaPay, which allows you to fund your wallet via bank transfers or third-party apps, providing a cardless payment option.
4. If you are in Nigeria, look out for payment options like Easybuy, CredPal or Palmpay if available.
5. If none of these options appear, clearing your browser cache or trying a different browser might help or try the Jumia mobile app.

Would you mind confirming these details? That way, I can guide you step-by-step to access other payment methods if they should be available.

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