Hi there! Thanks for reaching out. I understand that your 4K Ultra HD dash cam OK302CAM-8C1XY50K is having trouble connecting, and I'm here to help.

Could you please provide a bit more detail? For instance, is the dash cam showing any specific error message when you try to connect, or is it just not accepting the password "12345678"? Additionally, can you confirm if you're attempting to connect it to a specific device like a smartphone or a computer?

Once I have that information, I can guide you through some troubleshooting steps!

one day I got a message on phone to change password, so I did with some text (not 12345678), then failure starts. Have reset the dash cam. Still not working with 12345678.

Thank you for the details! Since you've changed the password and reset the dash cam, it’s possible that the new password you set might be conflicting with the device’s connection settings.

Here’s a step-by-step approach to troubleshoot this:

1. Factory Reset the Dash Cam: Since you’ve already done a reset, ensure that it was a factory reset. Usually, this involves holding a reset button (often near the microSD slot) for several seconds. Make sure to consult your dash cam’s manual if you're unsure.

2. Check if the Default Wi-Fi Password Has Changed: Sometimes, resetting the device might revert the password to a different default. You could try finding the current default password in the camera's manual or on a sticker on the device itself. You can also refer to resources like the Thinkware Help Center for specific instructions on resetting and reconnecting the device: Won't Connect to the App? – Thinkware Help Center.

3. Connect Your Device: On your phone or the device you’re using to connect, go to your Wi-Fi settings and look for your dash cam’s network. Try entering the default password or the new one you set previously.

4. Forget the Network: If you're still having issues, go to your phone’s Wi-Fi settings, find your dash cam’s network, and select “Forget Network.” Then try connecting again by entering the password.

5. Reboot Your Smartphone and Dash Cam: Sometimes, rebooting both devices can help reset their connection states.

6. Look for Firmware Updates: Ensure that your dash cam’s firmware is up to date, as an outdated firmware can sometimes lead to connection issues.

Please give these steps a try and let me know how it goes! If the problem continues, we can explore further options. Are you satisfied with the solution I provided so far?

Why is my dash cam not accepting the default password?

It seems that there could be a few reasons your dash cam is not accepting the default password. Here are some common issues and solutions:

1. Changed Password: After you changed the password, it's possible the dash cam still has residual settings that conflict with the new one. If the device is not reset properly to factory settings, it may not accept the previously set password. A thorough factory reset often resolves this.

2. Default Password Variance: Different models can have different default passwords. If "12345678" isn’t working, check the dash cam's manual or attached documentation to ensure you’re using the correct default password. For example, some dash cams use "123456789" or a password specific to the model.

3. Firmware Issues: Outdated firmware can sometimes cause connectivity issues. Ensure that the dash cam’s firmware is up to date by checking the manufacturer’s website or the app associated with the device.

4. Wi-Fi Settings: Sometimes the Wi-Fi on your smartphone or the device you’re using to connect can interfere. Make sure you’re connecting to the right Wi-Fi network and that your device is not set to “airplane mode.” You can also try forgetting the Wi-Fi network on your device and reconnecting.

5. Cached Network Info: If your phone has stored outdated network information, it may reject the password. Try forgetting the network and reconnecting.

If you'd like to see further troubleshooting steps or details, I found some forums discussing similar issues. You may find instructions on resetting the default password or fixing connection issues: Default Wifi password not working? - DashCamTalk or Dash Cam Wi-Fi Troubleshooting Guide - BlackboxMyCar.

Feel free to reach out if you have any more questions or need additional assistance! Are you satisfied with the solution I provided so far?