Hi! I see you’re having trouble logging into the Letsfit app on your iPhone running iOS 18.6.2. Let’s get this sorted out together. Could you tell me a bit more about what happens when you try to log in? For example:
- Do you get an error message?
- Does the app freeze or just not respond?
- Have you tried resetting your password?

Meanwhile, here’s a step-by-step you can try to hopefully fix the login issue:

1. Check Internet Connection: Make sure your phone has a stable internet connection (Wi-Fi or cellular).

2. Restart the App: Close the Letsfit app completely (swipe it away from the multitasking screen) and then reopen it.

3. Verify Your Credentials: Double-check your username/email and password to ensure they are correct. Sometimes typing errors happen.

4. Reset Password: If you’re unsure about your password, use the “Forgot Password” option in the app to reset it.

5. Update the App: Go to the App Store and confirm that the Letsfit app is updated to the latest version compatible with iOS 18.6.2.

6. Reinstall the App: Since you may have tried this already, just a reminder to uninstall the app, restart your phone, then reinstall the app fresh. This clears temporary corrupt data.

7. Check for Server Status: Sometimes Letsfit servers undergo maintenance or have outages affecting login. You can check Letsfit forums or status pages for announcements.

If none of these work, let me know what happened at each step or what specific error you see, and we can dive deeper. I’m here to help!

Are you able to share the login screen message or behavior for a more tailored fix?

After login process it will not process opening and has stupid advertisements page. Had it for year with no login!!!!’Help

Thanks for explaining the problem further! It sounds like after you log in, the Letsfit app just keeps loading and then shows ads, blocking access to your account. And you've had this issue for a long time. That’s definitely not how it should work.

Based on what you described and recent similar reports, here are some focused steps to try:

1. Check App Permissions:
Go to your iPhone’s Settings > Letsfit, and make sure all permissions are enabled, especially Bluetooth and Background App Refresh. These are essential for the app to function correctly and sync with your fitness device.

2. Clear App Cache or Reset Data:
Since iOS doesn't allow clearing cache directly, the best way is to uninstall the app, restart your phone, then reinstall it fresh. You mentioned reinstalling, but make sure to restart your phone between uninstall and reinstall to fully clear temporary data.

3. Disable Ad Blockers or VPNs:
If you’re running any ad blockers, content filters, or VPNs, try disabling them temporarily. Sometimes these interfere with how the app loads content and ads, causing it to get stuck.

4. Force Close Background Apps:
Double-click the Home button or swipe up (depending on your device) to bring up the app switcher, then swipe away all apps except Letsfit. This can free system resources.

5. Check Date & Time Settings:
Ensure your iPhone’s date and time are set to “Set Automatically” in Settings > General > Date & Time. Incorrect time settings can cause login and syncing issues.

6. Try Logging In on Another Device or Web:
If possible, try logging into your Letsfit account on a web portal or a different phone. This can help check if the problem is account-related or device-specific.

7. Reach Out to Letsfit Support:
If none of the above work, it might be a server-side or account issue, especially since you mentioned it's been a year-long problem. You can contact Letsfit support directly at [email protected] with details of your account and issue.

I also found mentions on a recent forum where users experiencing login freezes and ads blocks resolved the issue after ensuring permissions and reinstalling with a device restart1.

Would you like me to walk you through checking these settings step-by-step on your iPhone? Also, any error messages or behaviors you notice between these steps can help me provide more precise help!