[Yoti] Age estimation not working

F
frazer
4 months ago In Yoti
age estimation not working

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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4 months ago

Hi there! I understand that you're having trouble with the age estimation feature on the Yoti app. I'd like to get a bit more information to help you better. Could you please tell me:

- Are you using the app or the web version on your Windows device?
- What exactly happens when you try to use the age estimation? For example, does it fail to start, give an error message, or produce incorrect results?
- Have you tried any steps already, such as restarting the app, clearing cache, or updating it?

This will help me guide you toward the right solution. Looking forward to your reply!

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