[JYouPro] My JYouPro watch does not illuminate when I raise my wrist

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James
8 months ago In JYouPro
My JYouPro watch does not illuminate when I raise my wrist

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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8 months ago

Hi! I understand that your JYouPro watch screen is not lighting up when you raise your wrist. Let's get this sorted out together.

To start, could you tell me if the "raise-to-wake" or "wake on wrist raise" feature is enabled on your watch? This is usually a setting that controls whether the screen lights up when you lift your wrist.

If you haven't checked yet, here’s how you can do it:

1. On your JYouPro watch, look for the Settings menu.
2. Navigate to Display settings or similar.
3. Find the option related to “Wake on Wrist Raise,” “Raise to Wake,” or “Gesture Control,” and make sure it is turned ON.

Also, please ensure that your watch is securely strapped so it can detect your wrist movement properly, and that the screen is not on “Do Not Disturb” mode or any power-saving mode that might disable the raise-to-wake function.

If you are using the JYouPro app on your Mac, sometimes the setting might also be adjustable through the app under device settings.

Try toggling the “raise-to-wake” off and on again to refresh the setting.

Let me know if you find this setting and if enabling it helps. If it’s already enabled and not working, we can look into some other steps like restarting the watch or updating firmware.

Does this help you move forward?

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