Hello! I see you're having trouble with your JYouPro device not charging. Let’s figure this out together.

Could you please tell me a little more about the situation? For instance, are you using the original charging cable and adapter? Also, do you see any lights on the device when you connect it to charge?

Yes, red light is on, the charger is the original, the problem has arise after i lest the charger completely discharged

Thank you for the details! A solid red light typically indicates that the device is trying to charge but might not be able to due to a deeply discharged battery. This can sometimes happen after the battery has been completely drained. Let’s try a few steps to see if we can get it charging again:

1. Leave it Charging: Since the device might have been completely discharged, it’s a good idea to leave it connected to the charger for at least 2-3 hours. This gives it time to recover enough power to turn on.

2. Check Connections: Make sure the charging cable and the port are clean and securely connected. Sometimes dust or debris can interfere with the charging process.

3. Different Outlet: If it's still not charging after a few hours, try plugging it into a different power outlet. Occasionally, certain outlets can fail or not provide sufficient power.

4. Restart Your Device: After charging for a while, try to restart your device (if it has a reset button) or see if a long press on any physical button might help to wake it up.

Please try these steps and let me know how it goes! Are you satisfied with this approach, or would you like more detailed steps on any of the processes?