[JYouPro] When I receive a spam call, I can decline on my watch to hang up but my phone keeps ringin. It used .

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Belinda Summers
1 year ago In JYouPro
When I receive a spam call, I can decline on my watch to hang up but my phone keeps ringin. It used .

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hi there! I understand you're experiencing an issue where declining a spam call on your watch doesn't stop your phone from ringing. Let's figure this out together!

It sounds like there may be a communication issue between your JYouPro watch and your phone, causing the phone to continue ringing even after you've declined the call on your watch. Here are a few steps we can take to try and resolve this:

1. Check Bluetooth Connection: Make sure that your watch is properly connected to your phone via Bluetooth. You can do this by going to the Bluetooth settings on your phone and ensuring that your watch appears as "Connected."

2. Restart Devices: Sometimes, simply restarting both your watch and phone can resolve minor glitches. Turn them off, wait a moment, and then power them back on.

3. Update Software: Ensure that your watch and your phone are running the latest software versions. You can check for updates by going to the settings on both devices. Updates often fix bugs and improve compatibility.

4. Adjust Call Settings: On your phone, check the call settings specifically related to handling calls from your watch. There may be an option for how calls are handled when being declined on the watch.

5. App Settings: If you are using any specific app for call management, like JYouPro, check its settings to see if there are any options related to call notifications that could be interfering.

If these steps don't resolve the issue, it may be a known problem where the watch stops vibrating or ringing but still allows the phone to ring. You might need to check forums like Reddit for similar issues or explore adjustments to the notifications settings on your devices.

Are you satisfied with these steps, or would you like further assistance?

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