Hi! I see you’re having trouble with PCH+ not loading specifically on VIP Elite. Let’s work together to get that sorted out.

To start, may I ask:
- Are you accessing VIP Elite through the PCH+ app or a browser on your Android device?
- Do other parts of PCH+ load fine, and it’s just VIP Elite that isn’t?
- Have you tried any troubleshooting steps so far, like clearing the app cache or restarting the device?

Meanwhile, a common quick fix is to clear the cookies and cache for the browser or app you are using, which often resolves loading issues. Here's how you can clear cache on your Android 10 device using WebKit browser:
1. Open your device’s Settings.
2. Go to Apps or Applications.
3. Find and tap on the WebKit browser app.
4. Tap Storage.
5. Tap Clear Cache.

If you are using the PCH+ app, try uninstalling it, restarting your device, and then reinstalling the app—this can refresh the app’s connection and files.

Please try these steps and let me know if VIP Elite starts loading, or if you’ve already done these so I can guide you further.

PCH+ not loading only on VIP Elite.

PCH+ not loading only on VIP Elite.

Thanks for letting me know that VIP Elite on PCH+ is the only part not loading. Let’s narrow down what might be causing this on your Android device using WebKit browser.

Here’s what I suggest trying first:

1. Clear your browser’s cookies and cache. Since PCH+ content might be stored or cached in your browser, this often fixes loading glitches.
- Go to Settings > Apps > WebKit > Storage > Clear Cache and Clear Data.
2. Restart your device after clearing cache to refresh the system.
3. Try accessing VIP Elite again through the browser.
4. If you use the PCH+ app, uninstall it, restart your device, then reinstall the app. Sometimes app files get corrupted or outdated.
5. Check your internet connection to ensure it's stable.
6. If you get any specific error messages when trying to load VIP Elite, please let me know.

If the issue persists after these steps, it could be a temporary server-side problem or specific account access issue with VIP Elite. In that case, I can help escalate or guide you to PCH+ customer service.

Would you please try the above and share what happens? That will help me give you the best next steps.

For more detailed advice on clearing cache or reinstalling the app, you can also see PCH’s help page here: 1 and advice about reinstalling apps here: 2

Are you satisfied with the solution I provided?