Hi! I understand that your Messenger Kids app crashes when you try to video chat on your Pixel device with Android 16. Let’s work through this together and get your app back to working smoothly.

First, can you tell me if the app crashes immediately after you start the video chat, or does it happen after a few seconds into the call? Also, have you tried restarting the phone or updating the app recently?

Meanwhile, here are some helpful steps to troubleshoot the crashing issue on your device:

1. Restart your Pixel device: This clears temporary files and refreshes system resources, which can resolve many app issues.

2. Clear Messenger Kids Cache:
- Go to Settings > Apps > Messenger Kids.
- Tap Storage & cache.
- Tap Clear cache (not Clear storage to avoid deleting app data).

3. Check App Permissions:
- In the same App info screen, tap Permissions.
- Ensure the app has permission to access Camera, Microphone, and Storage.

4. Update the Messenger Kids App:
- Open Google Play Store.
- Search for Messenger Kids.
- If an update is available, tap Update.

5. Reinstall the App as a Last Resort:
If the above doesn’t help, uninstall and reinstall the app. This can fix corrupted files but note that any unsaved chats might be lost.

6. Verify Internet Connection: Video calls need stable internet. Make sure Wi-Fi or mobile data you’re using is stable during the call.

If you’ve tried some of these already, please let me know which ones, and if you notice any error messages or patterns. That way, I can suggest more specific fixes.

Are you okay to try these step-by-step? Let me know how it goes!