Hi there! I understand you got an email from PCH saying "pch lotto click now," but when you click, nothing shows up. I'd like to make sure we handle this carefully for your safety.

Can I ask if you have entered any Publishers Clearing House sweepstakes recently? Also, does the email address or sender look like it's from an official PCH source?

Usually, legitimate PCH emails won’t ask you to click on links to claim prizes, and they don’t notify winners by email. Sometimes, scam emails mimic PCH with empty or broken links to lure you into providing info or payments later.

Here's what I recommend step-by-step:

1. Do not provide any personal or financial info through that email.
2. Avoid clicking any further links from that email.
3. Check the email sender's address carefully — official PCH emails come from pch.com domains.
4. If you want, you can forward the email to the official PCH customer service to verify. Their number is 800-566-4724.
5. Mark the email as spam or phishing in your Mail app to help filter similar messages in the future.
6. If you wish, I can walk you through how to report that suspicious email to Apple or your email provider.

Does that sound good to you? Also, are you comfortable sharing a screenshot of the email sender and content (without clicking any links) so I can help you identify if it’s safe or a scam?