Hi there! I understand that you're having trouble opening the SmartNews app on your iPhone. I'd be happy to help you with this!

Can you please let me know if you're seeing any error messages when you try to open the app? Additionally, have you tried any troubleshooting steps already, such as restarting your phone or updating the app? Knowing this will help me guide you more effectively.

Have restarted phone but no help. No error message

Thanks for the info! Since you've already restarted your iPhone and are not seeing any error messages, let’s try a couple of other steps to resolve the issue with the SmartNews app.

1. Check for App Updates: Sometimes an outdated app version can cause issues. Go to the App Store, tap on your profile icon in the top right corner, and scroll down to see if SmartNews has any updates available. If it does, go ahead and update it.

2. Check Your Internet Connection: Ensure that your iPhone is connected to the internet, either via Wi-Fi or cellular data. You can try switching between them to see if that helps. You can also try loading a webpage in Safari to confirm that your internet is working correctly.

3. Clear the App Cache: Sometimes, clearing the cache can help. Since iOS doesn’t have a direct method to clear app cache, the best way to achieve this is to delete the app and reinstall it:
- Press and hold the SmartNews app icon until you see a menu or the app wiggle.
- Tap "Remove App," then "Delete App."
- After deleting, go to the App Store and reinstall SmartNews.

4. Check Device Storage: Ensure that you have enough storage on your iPhone. If your storage is nearly full, it may prevent apps from functioning correctly. Go to Settings > General > iPhone Storage and check your available storage.

5. Contact Support: If none of these steps work, you can reach out directly to SmartNews support at [email protected] for further assistance.

Please try these steps and let me know if it helps!