Hi! It sounds like some of the channels in your Philo app are locked and asking for an upgrade. I want to make sure I understand your situation fully before helping out. Are you currently on the Philo free plan or a paid subscription? And is this happening on your iPhone app running iOS 18.6?

If your channels are locked, it’s usually because the free tier limits access, and upgrading to one of Philo’s paid plans unlocks more channels and content. Here’s a simple step-by-step to help you get those channels unlocked:

1. Open your Philo app on your iPhone.
2. Go to the Settings or Account section within the app.
3. Check your current subscription status.
4. If you’re on a free tier, you’ll want to upgrade to a paid subscription like Philo’s Essential plan or Bundle+, which offers 70+ live channels.
5. Follow the prompts to enter payment and confirm the upgrade.

After upgrading, restart the app to refresh your channel access.

If you’re already on a paid plan and channels remain locked, try signing out and back into the app, or reinstalling it to refresh your subscription status.

Would you like me to guide you through the upgrade process or check other possibilities with your current plan? Let me know!

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