Hi there! I see you're experiencing an issue where the GloryFitPro app reset your watch's data to zero. Just to get us on the same page—do you mean that your health data like steps, heart rate, or other tracked info is showing as zero, or did the watch itself reset to factory settings wiping all stored data?

Meanwhile, here’s a general approach we can take to troubleshoot this:

1. Check Sync Status: Sometimes, the app might lose sync temporarily, making data look like zero. Pull down on the app’s main page to manually refresh and sync data from the watch.

2. Ensure Step Tracking Is Enabled: On the watch, go to Device Settings, find Step Tracking, and verify it’s switched on.

3. Restart Both Devices: Restart the watch by powering it off, waiting about 30 seconds, then turning it back on. Also restart your phone to refresh connections.

4. Check App Permissions: On your Android 13 device, make sure the GloryFitPro app has required permissions (Bluetooth, location, storage) enabled in Settings > Apps > GloryFitPro.

5. Update the App and Firmware: Check if the GloryFitPro app has updates on Google Play, and whether the watch firmware needs updating by looking into the app's device settings.

6. Data Reset Possible Causes: If the app or watch had a recent factory reset or you unpaired and repaired the watch, previously synced data might clear. Confirm if anyone or any process triggered a reset.

Do you recall any recent resets, updates, or changes you made before this happened? Also, have you tried syncing or restarting yet?

If the problem persists, I can guide you on an app reinstall or more advanced solutions. Let me know!