Hi! I see you're having trouble answering phone calls on your smartwatch with the GloryFitPro app. You mentioned you can see the incoming call with hang up and send message options but no option to answer. Let's work through this together.

First, just to clarify:
- Are you able to hear the call ringing on both your phone and the watch?
- When a call comes in, does your watch show the correct interface besides the missing answer button?
- Have you checked if your phone’s Bluetooth permissions for the GloryFitPro app are fully enabled, especially permissions related to phone calls?

Here’s a step-by-step checklist you can follow that often resolves this:

1. Check Permissions for GloryFitPro App:
On your Android 10 device, go to Settings > Apps > GloryFitPro > Permissions. Make sure all permissions are allowed, particularly the ones for phone calls and microphone. Without microphone access, the watch may restrict call answering.

2. Enable Notifications & Call Access in Phone Settings:
- Go to Settings > Apps > GloryFitPro > Notifications and ensure notifications are enabled.
- Also, visit Settings > Bluetooth, find your watch in paired devices, and check that the "Phone calls" profile is enabled.

3. Update GloryFitPro App and Watch Firmware:
- Ensure you have the latest version of the GloryFitPro app from the Play Store.
- Check if there is any firmware update available for your watch via the app and install it.

4. Reconnect the Watch:
Sometimes unpairing and pairing the watch again resets permissions properly.
- Go to Bluetooth settings, unpair your watch.
- Restart your phone and watch.
- Re-pair the devices through the GloryFitPro app.

5. Test Call Handling:
After completing the above, have another call come in and check if the "Answer" button appears.

If after these steps you still don’t see an answer option, it could be because some GloryFitPro watch models or firmware versions support only call notifications, not full call answering through the watch. In that case, I can help you confirm if your particular model supports answering calls natively or if there are any device-specific settings we could try.

Could you also please tell me the model name or number of your watch? That way, I can provide more tailored assistance.

Let me know how it goes or if you want help with any of the steps!

The watch is a Gloryfit Pro TX7-C89. All of the questions you asked are answered yes. This is frustrating.

Thanks for letting me know you’ve answered yes to all those—it really helps narrow things down. Since you have a GloryFit Pro TX7-C89 watch and can see incoming calls with only “hang up” and “send message” options, it sounds like the watch firmware or app settings may limit answering calls directly from the watch.

Given your setup and the confirmation of permissions and Bluetooth profiles, let's try these advanced steps to see if it resolves the issue:

1. Clear GloryFitPro App Cache and Data:
- Go to your phone's Settings > Apps > GloryFitPro > Storage.
- Tap Clear Cache and then Clear Data. This can help remove any corrupted temporary files causing interface glitches.

2. Reset Your Watch to Factory Defaults:
- Hold the side button on your watch for about 10 seconds until it restarts.
- If that doesn't fully reset it, look in the watch settings menu for a 'Factory Reset' option. This will clear potential firmware bugs that impact call functionality.
- Note: This will erase any data saved only on the watch, so back up anything important first.

3. Reinstall the GloryFitPro App:
- Uninstall the app entirely, then reboot your phone.
- Reinstall the latest version from Google Play Store to ensure best compatibility.
- Open the app and pair your watch again fresh.

4. Check for Firmware Updates for TX7-C89:
- In the GloryFitPro app, go to device or watch settings and look for "Firmware Update" or similar. Updating the watch's software can fix call handling bugs.

If after these steps you still get the same call screen without an “Answer” button, unfortunately, this model may not support answering calls on the watch natively. Many budget smartwatches only notify and allow hang up or quick message reply to limit complexity.

I also reviewed some support insights for the GloryFitPro line, and the TX7-C89 doesn't appear in community discussions as supporting full call answering features through the watch interface so far. (General troubleshooting guides) 4

Would you like me to walk you through a factory reset or clearing the app data? Or if you want, I can help check warranty or replacement options if you’re looking for deeper call features on your device.

How would you like to proceed?

A support phone call would be ideal.

I understand that a support phone call would be ideal for you right now. You can reach GloryFitPro customer service at this phone number: 810-222-5439. Their customer service hours are Monday to Friday from 8:00 am to 4:00 pm Sydney, NSW time (UTC +10). They are closed on weekends.1

If you call during those hours, a representative should be able to assist you directly with your issue.

Would you like me to help you prepare any specific information before your call to make sure it goes smoothly?