Hi there! I'm sorry to hear that your game keeps shutting down when you click on an item. That can be really frustrating! Let’s see if we can troubleshoot this together.

First, can you tell me if this issue started after a specific update, or has it been happening for a while? Also, are there any other apps running on your device when you're playing Merge Mansion?

Here are a few steps we can try to fix the crashing issue:

1. Close Background Apps: Sometimes, having too many apps open can use up the RAM (memory) on your device. Try closing any unnecessary apps running in the background before launching Merge Mansion.

- You can do this by right-clicking the taskbar and choosing "Task Manager." From there, you can see all the applications running, and you can select and close the ones you don’t need.

2. Clear Cache: If you haven’t done so already, clearing the cache might help. You can clear the cache for Merge Mansion through the settings of your browser.

- Go to your browser settings and look for 'Privacy and security' and then 'Clear browsing data'. Select 'Cached images and files' and clear this data.

3. Check for Updates: Make sure both your operating system and the Merge Mansion game are up to date. Developers frequently release patches that fix bugs like crashing.

4. Reinstall the App: If the issue persists, you could also try reinstalling Merge Mansion. Just uninstall it from your device and then download the latest version from your preferred app store.

If you've already tried some of these steps or if you'd like help with something specific, please let me know! We can keep going until we find a solution together.

Are you satisfied with the solutions I provided so far?