Hi there! I understand you're having trouble with the Daily Challenge and Weather Event not working in Pet Rescue Saga on your Windows device. Let me help you get to the bottom of this.
To start, could you tell me if these issues started recently or have they been ongoing for a while? Also, are you playing through Facebook or directly on the King website or app?
Meanwhile, here are a few steps you can take that often resolve event loading problems:
1. Clear Browser Cache: Sometimes old stored data can interfere with game loading. To clear cache on WebKit (assuming your browser is based on WebKit like Safari or a Chromium variant): - Press Ctrl + Shift + Delete - Choose to clear Cached images and files and cookies. - Restart your browser and try again.
2. Update Your Browser: Make sure your browser is up to date, as older versions may have compatibility issues.
3. Check Network Connection: Ensure your internet connection is stable. Try switching networks or resetting your router if needed.
4. Disable Browser Extensions: Some extensions can block game features. Try disabling them temporarily, especially ad blockers.
5. Log Out and Back In: Sometimes logging out from King.com or Facebook and logging back in refreshes event availability.
If you've tried all these and still face the problem, there's currently an official investigation into the accessibility of Daily Challenge and Weather Alert events, especially impacting Facebook players. Some events like Critter Carnival and Mystery Mountain are also affected. Unfortunately, this outage means events may not open or rewards may not be delivered until the fix is deployed by the developers12.
So, if nothing changes after the above steps, this might be a temporary server-side issue. I recommend keeping the game updated and periodically checking the official King Community or support pages for updates.
Would you like me to guide you through clearing your browser cache or checking other settings step-by-step? Or if you prefer, I can help you contact the support team directly to report your issue.
Are you satisfied with the solution I provided so far?
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Henry Adams
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Hi there! I understand you're having trouble with the Daily Challenge and Weather Event not working in Pet Rescue Saga on your Windows device. Let me help you get to the bottom of this.
To start, could you tell me if these issues started recently or have they been ongoing for a while? Also, are you playing through Facebook or directly on the King website or app?
Meanwhile, here are a few steps you can take that often resolve event loading problems:
1. Clear Browser Cache: Sometimes old stored data can interfere with game loading. To clear cache on WebKit (assuming your browser is based on WebKit like Safari or a Chromium variant):
- Press
Ctrl + Shift + Delete- Choose to clear Cached images and files and cookies.
- Restart your browser and try again.
2. Update Your Browser: Make sure your browser is up to date, as older versions may have compatibility issues.
3. Check Network Connection: Ensure your internet connection is stable. Try switching networks or resetting your router if needed.
4. Disable Browser Extensions: Some extensions can block game features. Try disabling them temporarily, especially ad blockers.
5. Log Out and Back In: Sometimes logging out from King.com or Facebook and logging back in refreshes event availability.
If you've tried all these and still face the problem, there's currently an official investigation into the accessibility of Daily Challenge and Weather Alert events, especially impacting Facebook players. Some events like Critter Carnival and Mystery Mountain are also affected. Unfortunately, this outage means events may not open or rewards may not be delivered until the fix is deployed by the developers1 2.
So, if nothing changes after the above steps, this might be a temporary server-side issue. I recommend keeping the game updated and periodically checking the official King Community or support pages for updates.
Would you like me to guide you through clearing your browser cache or checking other settings step-by-step? Or if you prefer, I can help you contact the support team directly to report your issue.
Are you satisfied with the solution I provided so far?