Hi! I understand your Pet Rescue Saga app on your Kindle (Android 11) is not connecting to the internet even though you’re online. Let’s get this sorted out together.

First, just to clarify a bit more:
- Are you using Wi-Fi or mobile data on your Kindle?
- Is it just this game that won’t connect or do other internet apps work fine?
- Have you tried restarting the game or your device already?

Meanwhile, I’ll guide you through some simple steps that often fix connectivity issues:

1. Force close the app and reopen
- Go to Settings > Apps > Pet Rescue Saga > Force Stop
- Then open the game again. Sometimes this resets the app’s network connection.

2. Restart your Kindle
- Hold the power button and select Restart.
A fresh device boot often clears any temporary network glitches.

3. Clear the app cache
- Go to Settings > Apps > Pet Rescue Saga > Storage > Clear Cache
This removes temporary files that might interfere with connectivity without deleting your game data.

4. Check App Permissions
- Make sure the app has permission to access the internet: Settings > Apps > Pet Rescue Saga > Permissions.
Verify it has network access.

5. Ensure you have a stable internet connection
- Try switching between Wi-Fi and mobile data if available.
- Check if other apps on your Kindle can access the internet smoothly.

6. Reinstall the app (as a last resort)
- Backup your game progress (via King account or Facebook if connected) to avoid losing data.
- Uninstall Pet Rescue Saga and reinstall it from the Amazon Appstore or Google Play (depending on your Kindle setup).

If after these steps it still won’t connect, it could be an issue with the game servers or a more specific device setting. At that point, I can help you check for any known outages or escalate further.

Let me know what you’ve tried so far and what your connection type is, and we’ll take it from there! Are you having any error messages when it fails to connect?