If the Purp app is crashing upon opening, you can follow these steps to troubleshoot and potentially resolve the issue:

1. Restart Your Device: A simple restart can often solve temporary software glitches. Hold down the power button and select the restart option.

2. Update the App: Ensure you have the latest version of the Purp app. Go to the Google Play Store, search for the app, and check for any available updates. Installing the latest updates can fix bugs that cause crashes.

3. Clear App Cache and Data:
- Go to Settings on your device.
- Navigate to Apps or Applications.
- Scroll to find the Purp app and tap on it.
- Select Storage, then tap on Clear Cache and Clear Data. This can help if corrupted cached files are causing the crashes.

4. Reinstall the App: If clearing the cache and data does not work, try uninstalling and then reinstalling the app:
- Go to Settings > Apps.
- Find the Purp app and select it, then tap on Uninstall.
- After it is uninstalled, go to the Google Play Store, search for Purp, and install it again.

5. Check for System Updates: Sometimes, the operating system needs an update to support apps properly.
- Go to Settings > System > System updates.
- Follow any prompts to download and install necessary updates.

6. Investigate Conflicting Apps: Some apps may conflict with others, causing crashes. If you recently installed new apps, try uninstalling them to see if that resolves the issue.

7. Factory Reset (as a last resort): If none of the above solutions work, consider performing a factory reset, which will restore your device to its original settings.
- Backup your data before taking this step.
- Go to Settings > System > Reset options > Erase all data (factory reset).

8. Check Online Resources: For further guidance, you can check these resources:
- How to fix Purp app not working - [learn more]
- How to Fix Crashing Apps on an iPhone or Android - [learn more]

By following these steps, you should be able to resolve the crashing issue with the Purp app.