Hi! I understand that the live stream on your MSNBC app isn’t working on your Android device with WebKit browser. Let’s get this sorted out together. Could you tell me if you see any error messages when you try to watch live? Also, have you already tried anything like restarting the app or checking your internet connection?

While you check on that, here’s a step-by-step approach you can try to get the live streaming working again:

1. Check Internet Connection
Make sure your device is connected to a stable internet network, preferably Wi-Fi if possible. You can try opening other apps or websites to test connectivity.

2. Close and Restart the App
Close the MSNBC app completely (remove it from recent apps) and then reopen it. This can refresh the app and fix minor glitches.

3. Clear App Cache
Since you’re on Android, go to Settings > Apps > MSNBC > Storage, then tap “Clear Cache.” This removes temporary files that might be causing problems without deleting your data.

4. Update or Reinstall the App
Check if there’s an update available for the MSNBC app in the Google Play Store. If it’s already updated, try uninstalling and reinstalling it to ensure you have a fresh version.

5. Check Authentication and Subscription
Live streaming typically requires signing in with a TV provider account. Double-check that you are logged into the app correctly with a valid subscription.

6. Try a Different Network or Restart Device
Sometimes, switching from Wi-Fi to cellular data or vice versa helps. Also, restarting your Android device can clear network or app conflicts.

If after trying these you still can’t watch live on the MSNBC app, let me know what happened at each step, and we can go into some more advanced troubleshooting.

Are you able to test these out for me?