Hi there! I understand that the edits you make in your HomeByMe app aren’t loading properly. Just to get us started, could you tell me a bit more about what happens when you try to load or view your edits? For example, do you see any error messages or does the app just stay stuck on loading? Also, are you using the web version or the mobile app, and have you noticed if this happens with all projects or just a specific one?

Knowing these details will help me guide you through the right steps to fix this. Meanwhile, here’s a general approach we can start with:

1. Refresh and Restart:
- Save your project if possible.
- Close the app or browser tab completely.
- Reopen it and try loading your edits again.

2. Clear Cache and Cookies (for WebKit browser):
Sometimes, cached data could cause loading issues. Try clearing your browser cache and cookies:
- Open your browser settings.
- Find “Privacy & Security” or similar section.
- Clear browsing data, making sure to select cached images and files and cookies.
- Restart your browser and try again.

3. Check Your Internet Connection:
A slow or unstable connection may prevent edits from loading correctly. Ensure you have a stable connection.

4. Log Out and Log Back In:
Signing out and back into your HomeByMe account can refresh your session and correct loading issues.

5. Try a Different Browser or Device:
Since you’re on Windows using a WebKit browser, try switching to a more commonly used browser like Chrome, Firefox, or Edge to see if the issue persists.

If none of these steps resolves it, there might be a deeper technical issue or a problem specific to your project file. Let me know how these go, and if needed, I can guide you through more advanced troubleshooting or check if there are ongoing server-side issues.

Also, just in case it helps, here is a resource that explains solutions for loading problems in the editor: 7 easy steps to solve all 3D wall problems [3].

Are you able to try these steps now?