If the purp app is crashing and you can't use it for more than a few seconds, follow these steps to troubleshoot and potentially resolve the issue:

1. Clear Cache and Data:

- Go to your device Settings.

- Select Apps or Application Manager.

- Find and tap on the purp app.

- Select Storage and then tap on Clear Cache. If this doesn't resolve the issue, tap on Clear Data as well. Note that clearing data may delete any saved information or settings in the app, so be prepared to log in again.

2. Check for App Updates:

- Open the Google Play Store.

- Tap on the Menu icon (three horizontal lines) and select My apps & games.

- Look for any updates available for the purp app and proceed to update it.

3. Restart Your Device:

- Long press the Power button on your device.

- Select Restart or Reboot to refresh the system.

4. Disable Developer Options (if enabled):

- Go to Settings.

- Scroll down and select System > Developer options.

- Toggle off Developer options. Sometimes these settings can impact app performance.

5. Try Safe Mode:

- Restart your device but hold down the Volume Down button while it boots up.

- This will start your device in Safe Mode, disabling third-party apps. Try opening purp again. If it works in Safe Mode, a third-party app may be conflicting.

6. Reinstall the App:

- Uninstall the purp app by going to Settings > Apps > purp and tapping Uninstall.

- Reinstall it from the Google Play Store.

7. Check for Device Updates:

- Go to Settings > System > System Update.

- Ensure your device is running the latest version of Android.

8. Check for Large Message Threads:

- If the app is crashing because of large conversations, consider managing those threads once you manage to open the app temporarily.

If the problem persists after following these steps, it may be necessary to contact purp support for further assistance. You can refer to community discussions for similar issues and potential fixes as well - learn more - learn more - learn more.