[BeMore] Streaming audio doesn't work

T
Tony
11 months ago In BeMore
Streaming audio doesn't work

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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11 months ago

Hi! I see you're having trouble with streaming audio on the BeMore app. I'd like to help you get that sorted out. To start, could you tell me a bit more about what exactly happens when you try to stream audio? For example, does the app show that it's connected and streaming but no sound comes through? Or is the connection not established at all?

Meanwhile, here are some initial steps we can try based on common issues:

1. Check Bluetooth Connection: Make sure your hearing aids are properly connected to your Android device via Bluetooth. Sometimes, disconnecting and reconnecting can help.
2. Volume and Sound Settings: Ensure the volume on both your device and hearing aids is turned up and not muted.
3. App Permissions: Verify that the BeMore app has the necessary permissions enabled on your Android 10 device, especially access to Bluetooth and microphone.
4. Close Other Apps: Sometimes other audio apps can interfere. Try closing other apps that might be using Bluetooth audio.
5. Restart the Device: A simple restart of your Android device can often clear glitches.
6. Check for App Updates: Make sure the BeMore app is updated to the latest version compatible with Android 10.

Have you tried any of these steps already? That'll help me suggest more precise solutions.

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