Hi! I understand your Findmykids app is showing your child as being at home when she’s actually at school. Let’s work together to get the location tracking accurate.

Could you tell me a bit more about the situation? For example:
- Is the child’s phone connected to Wi-Fi or mobile data while at school?
- Have you checked if the phone’s location services (GPS) are turned on and set to high accuracy mode?
- Does the app update location at all, or is it stuck on the wrong location continuously?

Meanwhile, here are some initial steps you can try:

1. Check Network Connection: Make sure your child’s phone has an active internet connection (cellular data or Wi-Fi) at school because location cannot be updated without internet.

2. Enable High Accuracy Location:
- On the child’s Android phone: Go to Settings > Location > Mode or Location Services > select High Accuracy mode, which uses GPS, Wi-Fi, and mobile networks.

3. Allow Location Permissions:
- Verify that Findmykids app has permission to access the phone’s location at all times, even when the app is not open.

4. Disable Battery Saver: Sometimes battery saver or power optimization can restrict background location updates. Check and disable any battery saving mode or set Findmykids as an exception.

5. Restart the Phone: Sometimes a simple restart can refresh the location data and connections.

6. Reinstall the App: If nothing else works, try uninstalling and reinstalling the Findmykids app on the child’s phone.

If you could try these and let me know if any of them help or if you've already tried some, we can dig deeper into the settings or troubleshooting from there.

Are you comfortable checking those settings on your child’s device? If you want, we can go step by step together!