Hi! I understand you and your wife are having trouble signing in to the Hubspace app with your credentials on her phone. Let me help you get this sorted out.

To clarify a little: are you trying to share your Hubspace devices under one account, or are you trying to log in with your account credentials on her phone? Just want to be sure about what’s happening when her app won’t accept your login details.

Meanwhile, here are some initial steps you can try:

1. Confirm that you are entering the correct email and password associated with your Hubspace account. It’s easy to mistype or use a different email by accident.
2. Have your wife uninstall and reinstall the Hubspace app on her iPhone (iOS 18.7). Sometimes reinstalling clears out any app glitches.
3. Check if the Hubspace app on both phones is updated to the latest version.
4. Try logging in to your Hubspace account on a web browser with the same credentials to verify the account is active and working.
5. If you use any password managers, try typing the password manually to be sure.
6. For sharing access, Hubspace typically requires each user to use their own separate account, but you can invite trusted family members through the app by sharing access, rather than sharing your personal login credentials.

If the issue is that your wife can’t log in with your credentials — it might be best to create a separate Hubspace account for her, then share device access from your main account if Hubspace supports device sharing (which is recommended over sharing login credentials).

Could you tell me if she is trying to log in with your exact email and password or if she created a separate account? And what error message or screen appears when her login fails? This will help me guide you more precisely.