Hi there! I understand that your Hubspace products are showing as offline, which can be concerning. Let’s work through this together.

1. Check Power Supply: First, make sure that the devices are plugged in and receiving power. Sometimes a loose connection can cause them to appear offline.

2. Internet Connection: Verify that your internet connection is stable and functioning properly. You can do this by checking if other devices in your home are able to connect to the internet.

3. Restart Hubspace App: Sometimes, simply restarting the Hubspace app can solve connectivity issues. Close the app and reopen it.

4. Network Settings: Ensure your Wi-Fi network is compatible with your Hubspace devices. Generally, they should connect to a 2.4GHz network. If your Wi-Fi settings allow it, try switching to that frequency.

5. Unlink and Relink: If your devices are still offline, try unlinking and relinking them in your smart home app (like Google Home) following the app’s settings to ensure proper re-connection.

6. Update the App: Make sure that you have the latest version of the Hubspace app. Sometimes there are bug fixes that can help resolve connectivity issues.

If you’ve tried these steps and the devices remain offline, there might be a more significant issue at play, such as a network or server problem. In that case, it would be a good idea to contact support directly or check resources like the Hubspace FAQ on The Home Depot’s website 1 for more specific troubleshooting tips.

Are you satisfied with the solution I provided? If you need any more assistance, just let me know!