Hubspace Support Forums

Use the Hubspace app to set up your Hubspace smart home products and begin managing your connected home in just minutes. Organize your products by room and property, set schedules, or change product settings as needed using app controls

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G
Gary Simmons
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2 Points 0 Followers
Gary Simmons
1 month ago In Hubspace

Outlet was working and when trying to reset schedule it doesn’t respond to the new schedule.

3
0
90
G
Greg
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2 Points 0 Followers
Greg
3 months ago In Hubspace

Hubspace ceiling fan and light constantly go offline

3
0
227
J
Jen
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4 Points 0 Followers
Jen
5 months ago In Hubspace

App not loading, getting a black screen and then message that not responding. tied ALL fixes.

5
0
164
Solved & Closed
C
Cliff
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4 Points 0 Followers
Cliff
6 months ago In Hubspace

My product is off line

5
2
914
D
David Barsottini
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5 Points 0 Followers
David Barsottini
6 months ago In Hubspace

Unable to login...

6
0
344
Solved & Closed
L
Louis Petix
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2 Points 0 Followers
Louis Petix
6 months ago In Hubspace

I cannot share my account with my wife. We downloaded the app and it won’t accept my credentials.

3
2
365
W
Wayne
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2 Points 0 Followers
Wayne
8 months ago In Hubspace

I have 2 transformers and one continually goes offline

3
0
277
T
Trudy
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2 Points 0 Followers
Trudy
9 months ago In Hubspace

Cannot use app to lock and lock the door

3
0
586
N
Nancy
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2 Points 0 Followers
Nancy
1 year ago In Hubspace

my light will not turn on when i manually turn on, on the app it shows offline

3
0
753
D
Dane Hudson
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2 Points 0 Followers
Dane Hudson
1 year ago In Hubspace

products that were connected now say they are offline

3
0
984
C
Creamer
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2 Points 0 Followers
Creamer
1 year ago In Hubspace

The app is saying that all products are offline, and won't be set. All products have power

3
0
482
D
douglas Thomas buchan
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8 Points 0 Followers
douglas Thomas buchan
1 year ago In Hubspace

offline

9
0
616
Solved & Closed
J
Jim
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2 Points 0 Followers
Jim
1 year ago In Hubspace

Scheduled 3-way switch to turn on at sunset and off at sunrise. turns on at sunset but not off

3
3
431
K
Kate F
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4 Points 0 Followers
Kate F
1 year ago In Hubspace

App cannot find network to connect. I am running a 2.4GHz Wifi and can connect other devices to it

5
0
560
M
Martin
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2 Points 0 Followers
Martin
1 year ago In Hubspace

Hubspace indicates the product is offline.

3
0
525
K
Karen Jones
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2 Points 0 Followers
Karen Jones
1 year ago In Hubspace

I can no longer control brightness or change color of bulb on the app

3
0
377
Solved & Closed
C
Chuck
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4 Points 0 Followers
Chuck
1 year ago In Hubspace

My receptacle keeps turning off and on. Tried rebooting by turning power off and on and still having problems

5
2
645
J
Jim
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2 Points 0 Followers
Jim
1 year ago In Hubspace

hubspace says it is off line

3
0
1554
C
Claudia
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2 Points 0 Followers
Claudia
1 year ago In Hubspace

Two of my outlets are offline how do I fix this?

3
0
1315
M
Michael B Rizik Jr.
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2 Points 0 Followers
Michael B Rizik Jr.
1 year ago In Hubspace

I can't turn hub space online

3
0
1244
B
Ben
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2 Points 0 Followers
Ben
1 year ago In Hubspace

Just installed the exterior light, the app found the light, but could not install it, Bluetooth issue

3
0
610