Hi there! I understand it can be frustrating when your Hubspace says it is offline. Let’s work through a few steps together to see if we can get it back online.

1. Check Power Supply: First, make sure your Hubspace device is plugged in and receiving power. Sometimes a simple power cycle can refresh connections.

2. Internet Connection: Check to see if your internet connection is stable. You can try connecting to other websites or using other devices to confirm your Wi-Fi is working.

3. Routing and Distance: Ensure that your device is within range of your Wi-Fi router. Sometimes being too far away can cause connectivity issues.

4. Reconnect the Hubspace App: You might want to try closing and reopening the Hubspace app on your Mac. This can help re-establish the connection.

5. Reboot the Hubspace Device: If the above steps don’t help, try unplugging your Hubspace device, waiting about 10 seconds, and then plugging it back in.

6. Network Settings: If you’re still having issues, verify your Wi-Fi settings on the Hubspace app. Make sure the device is connected to the correct Wi-Fi network and that your network credentials haven’t changed.

If you've tried any of these and the problem persists, please let me know! I can look for more specific solutions based on what you've attempted or check for any known server issues. Are you satisfied with the solution I provided?