Hello! I understand your Hubspace outlet was working fine but now it doesn't respond to the new schedule you set. Let's figure this out together.
First, can I ask if you've already tried turning the outlet off and on manually through the app to see if it responds immediately? Also, have you force-quit and restarted the Hubspace app on your iPhone (iOS 18.6)? Sometimes the app needs a fresh start to sync updated schedules.
While you check that, here’s a simple step-by-step process we can try:
1. Force-Quit Hubspace and Restart Your Phone: - Double press the iPhone's Home button or swipe up (depending on your model) to bring up app switcher, then swipe the Hubspace app off the screen to close it. - Power off your iPhone completely, wait 30 seconds, and power it back on. This can refresh app connectivity.
2. Power Cycle the Outlet: - Unplug the Hubspace outlet from the wall for about 10-15 seconds and plug it back in. - Sometimes the outlet needs a reboot to clear scheduling glitches.
3. Check Wi-Fi Connection: - Make sure your iPhone and the outlet are connected to the same 2.4 GHz Wi-Fi network (Hubspace devices often do not operate on 5 GHz). - Confirm your Wi-Fi is working well with other devices.
4. Reset the Schedule Within the App: - Open the Hubspace app, delete the current schedule for the outlet, save changes. - Recreate a new schedule carefully, ensuring correct times and days are selected.
If these steps don’t resolve it, we may want to fully restart the outlet by doing a factory reset on it (usually a small reset button on the device), then reconnect it fresh to your app. If you're comfortable, I can guide you through this reset.
Do you want to try these steps now and let me know how it goes? Or if you’ve already tried some of these, please tell me which ones so we can look deeper.
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hello! I understand your Hubspace outlet was working fine but now it doesn't respond to the new schedule you set. Let's figure this out together.
First, can I ask if you've already tried turning the outlet off and on manually through the app to see if it responds immediately? Also, have you force-quit and restarted the Hubspace app on your iPhone (iOS 18.6)? Sometimes the app needs a fresh start to sync updated schedules.
While you check that, here’s a simple step-by-step process we can try:
1. Force-Quit Hubspace and Restart Your Phone:
- Double press the iPhone's Home button or swipe up (depending on your model) to bring up app switcher, then swipe the Hubspace app off the screen to close it.
- Power off your iPhone completely, wait 30 seconds, and power it back on.
This can refresh app connectivity.
2. Power Cycle the Outlet:
- Unplug the Hubspace outlet from the wall for about 10-15 seconds and plug it back in.
- Sometimes the outlet needs a reboot to clear scheduling glitches.
3. Check Wi-Fi Connection:
- Make sure your iPhone and the outlet are connected to the same 2.4 GHz Wi-Fi network (Hubspace devices often do not operate on 5 GHz).
- Confirm your Wi-Fi is working well with other devices.
4. Reset the Schedule Within the App:
- Open the Hubspace app, delete the current schedule for the outlet, save changes.
- Recreate a new schedule carefully, ensuring correct times and days are selected.
If these steps don’t resolve it, we may want to fully restart the outlet by doing a factory reset on it (usually a small reset button on the device), then reconnect it fresh to your app. If you're comfortable, I can guide you through this reset.
Do you want to try these steps now and let me know how it goes? Or if you’ve already tried some of these, please tell me which ones so we can look deeper.