Hello! I hear you're upset because the FitMe app didn’t come up after your purchase, and you’re understandably concerned about the service and your money. I want to help you get this sorted out smoothly.

Could you please tell me a bit more about what happened? For example:
- Did you download the app but it never opened or worked?
- Did you purchase a subscription inside the app?
- Are you seeing any error messages or something unusual on your screen?

Once I understand more, I can guide you step-by-step to either get the app working or help you with the refund process.

In the meantime, if you haven’t already, the refund for apps like FitMe (typically purchased through app stores) usually needs to be requested through the store’s official refund system—for example, Apple's Report a Problem site if bought via iOS. You log in there, find your purchase, and submit your refund request explaining that the app didn’t deliver the service1.

If your purchase was made directly on their site or a different platform, contacting FitMe customer support directly at [email protected] is the next best step. They will review your case and process a refund if it applies3.

Please provide me with a few more details so I can assist you better! Are you trying to run the app on your Windows device, or did you use a mobile device?