Hi there! I understand you're having trouble getting the Libby app to open. Let's work together to sort this out.

Here are some steps we can try:

1. Close the Libby App: Double-click the home button (or swipe up from the bottom on newer iPhones) to see your recent apps and swipe up on the Libby app to close it completely.

2. Restart Your Device: Sometimes, a simple restart can resolve issues. So, let's turn off your iPhone, wait a few seconds, and then turn it back on.

3. Check for Updates: Make sure the Libby app is updated to the latest version. You can do this by going to the App Store, tapping on your profile icon at the top right, and scrolling down to see pending updates.

4. Re-add Library Cards: If the app opens but doesn’t show your loans, you might need to remove and re-add your library cards. Go into Libby’s settings, remove the cards, and then add them back again.

If you've already tried these steps or if the app still won't open after trying the above, please let me know! We can explore further options such as reinstalling the app or checking for any software issues.

Are you satisfied with the steps I've provided so far?