Hi there! I understand you're having trouble updating Tile Family. Let’s get to the bottom of this together!

Could you tell me a bit more about the issue? For instance, are you seeing any error messages, or is the update simply not available? Also, could you let me know if you have checked for updates in the App Store?

No other error messages and I’ve checked for updates in the App Store and there isn’t one,

Thanks for the information! Since you don't see any updates available in the App Store, let’s try a few things to troubleshoot the issue with Tile Family on your iPhone.

1. Restart Your iPhone: Sometimes, a simple restart can resolve various issues. To do this, hold the power button until you see the "slide to power off" option, then swipe it. After the phone turns off, hold the power button again to turn it back on.

2. Check Bluetooth and Location Services: Make sure Bluetooth and Location Services are enabled for the Tile Family app. You can check this by going to Settings > Privacy & Security, and ensuring both options are turned on.

3. Reinstall Tile Family App: If the app continues to not update or function correctly, you might want to delete it and reinstall it. To do this, press and hold the app icon until you see the option to delete. After that, go to the App Store and download the app again.

4. Network Connection: Ensure your Wi-Fi or cellular data is working. A weak connection might prevent the app from communicating properly for updates.

Try these steps and let me know if they help! If the issue persists, we can look into more advanced troubleshooting options.