Hello! It sounds like you're having trouble with the MyLebara app and it's prompting you for location permissions, preventing you from getting past that screen. Let's work through this together.

Can you confirm if you’ve already tried to change the location permissions or if this just started happening after an app update?

Here’s a simple step-by-step process to check and adjust the location settings for the MyLebara app:

1. Open your device's Settings: Find the gear icon on your home screen or in your app drawer.

2. Navigate to Apps & notifications: This will show you all the apps installed on your device.

3. Locate MyLebara: Scroll through the list or use the search function to find the MyLebara app.

4. Tap on Permissions: Here, you should see a list of permissions that the app is requesting.

5. Adjust Location Permission: If the location permission isn’t set to "Allow," tap on it and change the setting to "Allow only while using the app" or "Allow all the time" depending on your preference.

6. Restart the app: After adjusting the settings, close the app completely and reopen it to see if the issue persists.

If you’ve already tried this or if the problem continues, let me know, and we can explore further options. Also, if the app was recently updated or if you've installed any additional apps that might be interfering, that could be a factor. Just let me know!

Have already tried that solution

Thank you for letting me know that you've already tried adjusting the location permissions. Let's explore some additional steps to help resolve the issue with the MyLebara app being stuck on the location message.

1. Clear App Cache and Data: Sometimes, clearing the cache can help refresh the app's functionality. Here's how to do it:
- Go to Settings on your device.
- Navigate to Apps & notifications and find the MyLebara app.
- Tap on Storage & cache.
- Select Clear cache and then Clear data. Note that clearing data will log you out of the app, so you'll need to log back in afterwards.

2. Restart Your Device: After clearing the cache and data, restart your phone to ensure any temporary settings are reset.

3. Check for App Updates: Ensure that you have the latest version of MyLebara installed. Go to the Google Play Store, search for MyLebara, and check if there’s an update available.

4. Reinstall the App: If the above steps don’t work, uninstall the MyLebara app, restart your phone, and then reinstall it from the Google Play Store. This can help in fixing any installation-related issues.

If these efforts don’t resolve the issue, there may be a more complex problem at play. In that case, contacting support might be the best option. You can reach MyLebara support at [email protected] for further assistance.

Let me know how it goes or if there’s anything specific you would like to try next!