To address the issue of the MyLebara screen displaying background location usage that cannot be removed, follow these steps:

1. Check Location Settings on Your Device:

- Open the Settings app on your Android device.
- Scroll down and select Location.
- Tap on App permissions or App location permissions depending on your device's menu layout.
- Here, you will see a list of apps with location access. Look for MyLebara.

2. Adjust MyLebara Location Permissions:

- Tap on MyLebara from the list of apps.
- You will see options such as "Allow all the time," "Allow only while using the app," or "Don't allow."
- Change the setting to "Don't allow." This action should stop the app from using your location in the background.

3. Clear App Cache and Data:

- Still in the Settings app, go to Apps & notifications or Apps.
- Locate and select MyLebara.
- Tap on Storage & cache.
- Click on Clear Cache, then Clear Data. This can help reset the app’s permissions and settings.

4. Uninstall and Reinstall MyLebara:

- If the issue persists, consider uninstalling the MyLebara app. Go to Apps in Settings, select MyLebara, and tap on Uninstall.
- After uninstalling, go to the Google Play Store, search for MyLebara, and reinstall the app.

5. Reboot Your Device:

- Restarting your device can sometimes resolve lingering issues related to app permissions. Hold the power button and select Restart or Reboot.

6. Check for System Updates:

- Ensure your device's operating system is up-to-date, as updates can address bugs and improve functionality.
- Go to Settings, and select System > System update to check for updates.

If these steps do not resolve the issue or if MyLebara reactivates background location access, double-check any specific settings within the app itself, as some apps have their own permission management systems.

For any further assistance, you might want to consult the MyLebara customer support directly or check their official help resources.

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What permissions are required for MyLebara app?

The MyLebara app requires specific permissions to function effectively. Here are the essential permissions typically requested by the app based on common practices for similar applications:

1. Location Access: MyLebara may request access to your location to provide services relevant to your area or to offer localized support.

2. Contacts Access: This permission is often requested to allow users to easily manage their contacts or facilitate easier communication with friends and family.

3. Storage Access: MyLebara might need access to your device's storage to save settings, download content, or facilitate media sharing.

4. Phone Access: Permission may be required to manage calls or check phone status, which can enhance functionality related to calling features.

5. SMS Access: Access to SMS services could be requested for features like verifying accounts or facilitating two-factor authentication.

These permissions enable the app to function properly and provide the necessary services to users. For more detailed information about how permissions work and what specific permissions may apply to the MyLebara app, you may refer to the following resources:

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