Hi! I see you're getting the "something went wrong, try again later" message on your myPurina app, and nothing is loading. Let's get this sorted out together.

To start, could you please tell me if this happens right when you open the app or when you try to do a specific action (like logging in, loading offers, or redeeming something)? Also, are you connected to Wi-Fi or using cellular data?

Meanwhile, here are some initial steps you can try that often resolve this kind of issue:

1. Check your internet connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if it helps.

2. Restart the app: Close the myPurina app completely (make sure it’s not running in the background) and then reopen it.

3. Restart your device: Sometimes a quick reboot of your computer or device can clear up temporary glitches.

4. Clear browser cache and cookies: Since you mentioned your device runs WebKit on Windows 10, clearing your browser cache for myPurina’s site can help. To do this, open your browser settings, find the privacy or history section, and clear cached files and cookies.

5. Ensure app and OS are up to date: Make sure your system and any myPurina app updates are installed.

If you’ve already tried these, please let me know which ones, and then we can try more detailed troubleshooting like verifying your login credentials, checking for server issues on myPurina's side, or examining advanced settings.

Could you give these a try or share what you’ve done so far? That way, I can guide you more precisely.