[Publix Delivery & Curbside] The apt closed. I need to finish today's order!

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Renee Burrough
The apt closed. I need to finish today's order!

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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5 days ago

Hi there! I understand you need to finish today’s Publix Delivery order but the app closed unexpectedly. Let me help you get back on track quickly.

Could you please tell me a bit more about what happened? For example:
- Did the app close right after placing the order, or during the shopping process?
- Are you using the web version on your Windows device or the mobile app?
- Have you tried reopening the app or refreshing the page?

In the meantime, here are some quick steps you can try:

1. Reopen the app or reload the webpage: Sometimes, just restarting the app or refreshing your browser can restore your session or show your current orders.

2. Check your internet connection: Make sure your Windows device has a stable internet connection, as interruptions can cause the app to close or crash.

3. Log back in: If reopening the app takes you to the login screen, enter your credentials again. Your order information should be saved on your account.

4. Look for your order status: Once logged in, check the “Orders” or “My Orders” section to see if today’s order shows up and whether it can still be completed.

5. Clear cache and cookies (if using browser): Sometimes clearing these can solve unexpected app or website crashes:
- On your WebKit browser, go to settings, then privacy, and clear browsing data including cache and cookies.

If the app remains closed or your order isn’t showing back, you might want to try using the direct Publix Delivery website at delivery.publix.com to access your existing orders and finish up.

Let me know how it goes, or if you see any error messages, I’m here to guide you through!

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