[ActiveBuilding] Won't get beyond login page. tried the website and it saying its down

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10 months ago In ActiveBuilding
won't get beyond login page. tried the website and it saying its down

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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10 months ago

Hi there! I understand you're having trouble getting past the login page on the LOFT Living app and the website seems to be down. Let's see how we can get this sorted for you.

First, can you tell me if you’re experiencing this issue on both your Windows device using the WebKit browser and on the mobile app? Also, have you been able to login successfully before, or is this the first time facing this problem?

Meanwhile, here are a few steps to try that often help with login and website access issues:

1. Check your internet connection – Make sure your network connection is stable and not blocking the site.
2. Clear your browser cache and cookies – Sometimes stored data causes login errors.
- On WebKit browsers, you can usually find this under Settings > Privacy > Clear browsing data.
3. Try accessing the website on a different browser or device – This helps pinpoint if the issue is browser-specific.
4. Restart your device – A fresh start can resolve temporary glitches.

If the website itself is reported as down or unreachable, this might be a temporary issue on the LOFT Living server side. From current information, LOFT Living services have been generally reachable, but there may be localized or temporary outages. You could check https://isitdownrightnow.com/loft.com for a real-time status check.

If after trying these steps the issue continues, I recommend sending a message to [email protected] for confirmation of any ongoing outages or known login problems.

Let me know what you find or if you’d like me to walk you through any of these steps! Are you trying to access the site for rent payment, maintenance requests, or something else? That info helps me assist you better.

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