ActiveBuilding Support Forums

Description ActiveBuilding puts everything in your community at your fingertips. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and more—anytime, anywhere

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TIMOTHY DEPPEN
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2 Points 0 Followers
TIMOTHY DEPPEN
2 months ago In ActiveBuilding

I can't log in to Loft on my computer to pay my rent or make a service request.

3
0
103
T
Terrell Allmond
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2 Points 0 Followers
Terrell Allmond
4 months ago In ActiveBuilding

option to pay gone

3
0
140
J
James Holder
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6 Points 0 Followers
James Holder
6 months ago In ActiveBuilding

When I log in, it says "time to update account". When I log in again to the website, it says error.

7
0
186
L
Lynda belton
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2 Points 0 Followers
Lynda belton
6 months ago In ActiveBuilding

Can not update

3
0
236
K
KB
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2 Points 0 Followers
KB
8 months ago In ActiveBuilding

I changed my email and it's been sending everything to the updated email until just now when my payment confirmation was sent to the old email

3
0
258
B
Barry Brown
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4 Points 0 Followers
Barry Brown
8 months ago In ActiveBuilding

Trying to charge rent for my support dog

5
0
216
J
jonathan
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2 Points 0 Followers
jonathan
8 months ago In ActiveBuilding

After I typed in email and password for the log in it brought me back to the email instead of loggin

3
0
232
L
Larraine Darienzo
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2 Points 0 Followers
Larraine Darienzo
9 months ago In ActiveBuilding

Can’t open app

3
0
288
C
Colleen
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2 Points 0 Followers
Colleen
10 months ago In ActiveBuilding

Not working

3
0
241
T
Tia Speros-Harker
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5 Points 0 Followers
Tia Speros-Harker
10 months ago In ActiveBuilding

Website and App aren't loading. Sent to an error page.

6
0
269
A
ASH
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2 Points 0 Followers
ASH
10 months ago In ActiveBuilding

won't get beyond login page. tried the website and it saying its down

3
0
474
J
Judy Burnette
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4 Points 0 Followers
Judy Burnette
11 months ago In ActiveBuilding

App not sending code to my phone necessary to continue on the app

5
0
270
J
Johnny Harmon Taylor
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4 Points 0 Followers
Johnny Harmon Taylor
1 year ago In ActiveBuilding

Very large screen. Will not allow me to log in

5
0
234
S
Sandy
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2 Points 0 Followers
Sandy
1 year ago In ActiveBuilding

Not receiving emails

3
0
285
S
Sandy
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4 Points 0 Followers
Sandy
1 year ago In ActiveBuilding

Not receiving emails

5
0
277