Hi there! I see you mentioned the LOFT Living app is not working. Could you please share a bit more about what exactly is happening? For example, does the app fail to open, does it crash, or are you having trouble logging in or using certain features? Knowing a bit more will help me guide you better.

In the meantime, here are some basic steps we can try on your iPhone running iOS 18.5:

1. Close and reopen the app: Swipe up from the bottom (or double-click the Home button if your iPhone has one) to access the app switcher, then swipe the LOFT Living app off the screen to close it fully. Then reopen it.

2. Check your internet connection: Confirm you have a stable Wi-Fi or cellular connection. You can try opening a webpage in Safari to verify.

3. Restart your iPhone: Sometimes a quick reboot clears temporary glitches. Press and hold the power button and volume up or down button until the slider appears, slide to power off, then turn the phone back on.

4. Update the app: Go to the App Store, tap your profile icon, then scroll to LOFT Living and see if an update is available. Updating can fix bugs and improve performance.

5. Reinstall the app: If you continue to have issues, try deleting the app by holding its icon until it jiggles, tapping the “x” or “Remove App,” then reinstalling it from the App Store.

If you’ve already tried any of these, let me know which ones and what happened. Also, if there is an error message or anything specific you notice, please share. I’m here to help you get this sorted out!