[CloudEdge] Comes to main screen but push a button and nothing happens

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Bill
4 months ago In CloudEdge
Comes to main screen but push a button and nothing happens

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 months ago

Hello! I see you're having trouble with the CloudEdge app where it gets to the main screen, but when you push a button, nothing happens. Let's work through this together.

To start, can you tell me which button you're trying to press and what action you expect it to perform? Also, have you tried any troubleshooting steps already, such as restarting the app or your device?

In the meantime, here are some initial steps we can try:

1. Restart the CloudEdge app: Close the app completely and then open it again.
2. Restart your Windows device: Sometimes a fresh start helps clear temporary glitches.
3. Check for app updates: Make sure the CloudEdge app is up to date, as updates often fix bugs.
4. Ensure your network is stable: The app needs good internet connectivity to work properly.

If those don't help, the issue might be with the app's responsiveness or permissions. Here's what to try next:

5. Check app permissions: Go to Windows settings, find the app permissions, and make sure CloudEdge has access to what it needs (camera, microphone, network).
6. Reinstall the CloudEdge app: Uninstall and then reinstall the app to fix possible corrupted files.

Could you please try these and tell me if any progress is made? If the problem persists, I can guide you with more advanced troubleshooting steps.

Are you able to describe the button function or share when this issue first started? That will help me assist you better.

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