Hi! I understand you’re having trouble using the Four Buy Now, Pay Later app on Macy’s website, and Macy’s isn’t showing up as an option to shop through Four. I want to help you get this sorted out.

Just to clarify a bit more:
- Are you trying to use Four’s payment option at Macy’s online checkout, or from within the Four app itself?
- Do you see Macy’s listed anywhere in the Four app, or is it completely missing?
- Have you tried making a purchase on Macy’s site using the Four-generated card or payment method and encountered errors?

Sometimes, Macy’s may not support Four’s payment option directly or there could be temporary declines or integration issues. Here are some steps we can try to troubleshoot this:

1. Check Four app and Macy’s website updates:
Make sure both your Four app and your web browser on your Mac are up to date. This can help if there are compatibility issues.

2. Confirm Macy’s support for Four Buy Now, Pay Later:
Macy’s is known to support some Buy Now, Pay Later providers like Klarna or Zip, but Four isn’t always guaranteed to be integrated on their platform at this time. That might be why Macy’s isn’t showing as an option1.

3. Try clearing your browser cache and cookies:
Since you are on macOS Catalina (10.15.7), open your browser preferences and clear cache and cookies. This can fix any stale data issues impacting the payment pop-up or Four integration.

4. Disable any ad blockers or browser extensions temporarily:
They can interfere with third-party payment integration on retail websites.

5. Attempt a purchase with alternative Buy Now, Pay Later options:
Given that Macy’s supports Klarna and Zip, you could try those if immediate purchase is needed while we investigate Four’s support on Macy’s site7,9.

If none of these work and Macy’s still isn’t showing up or allowing Four payments, it could be a limitation or temporary issue with Four’s merchant partnerships at Macy’s. At that point, I’d recommend contacting Four’s customer support or emailing [email protected] for merchant-specific updates.

Let me know which steps you’ve already tried or if you want me to guide you through any of the ones above!

Macys is missing

Thanks for clarifying that Macy's is missing as an option in your Four Buy Now, Pay Later app. From what I’m seeing, Macy's primarily partners with Klarna and Zip (formerly Quadpay) for their Buy Now, Pay Later payment options rather than Four at this time1 3 4.

Because of this limitation, Macy's doesn’t currently appear within the Four app, and you won’t be able to use Four as a payment method directly on Macy’s website.

Here are a couple of suggestions given this situation:

1. Use Klarna or Zip for Macy’s purchases: Macy’s promotes Klarna and Zip strongly as their supported split-payment solutions. You could download one of those apps or use them directly at checkout to spread payments1 3 .

2. Use Four at other supported retailers: Four works with many popular stores, so you could use Four Buy Now, Pay Later on other merchant sites where it’s integrated fully.

3. Keep an eye on Four app updates: Payment partnerships are updated over time, so Macy’s may add Four in the future. It’s worth updating the app regularly and checking their merchant list.

If you’d like, I can assist you in exploring Chicarging Klarna or Zip for Macy’s purchases, or help you find suitable stores for Four. Just let me know what you prefer!

Are you satisfied with this explanation, or is there anything else you'd like to check?

It there but you go to it and it says url denied

Thanks for the extra details—that "URL denied" message when you try to access Macy’s through the Four app sounds like either a blocked connection or a restriction preventing the app from opening Macy's website properly.

Let’s try some steps to resolve this "URL denied" or "Access Denied" error on your Mac (OS X 10.15.7):

1. Clear your browser's cache and cookies:
Since you might be accessing Macy’s URL through a browser inside the app or your default browser, stale cookies or cached data can cause access issues. On Safari:
- Click Safari menu > Preferences > Privacy > Manage Website Data > Remove All.
- Restart Safari and try accessing Macy's again.

2. Allow third-party cookies:
Sometimes the buy now, pay later app needs permission for third-party cookies to allow seamless merchant connections. In Safari:
- Safari menu > Preferences > Privacy.
- Make sure "Block all cookies" is unchecked.
- Also, uncheck "Prevent cross-site tracking" temporarily if enabled.

3. Disable any VPN or Proxy services:
VPNs or proxies sometimes cause URL blocking or look like suspicious traffic to servers, triggering the denied URL message.

4. Try using a different browser:
Although you may prefer Safari, testing Macy's URL on Google Chrome or Firefox on your Mac may get around the URL denied issue caused by browser-specific settings.

5. Check Network Restrictions:
If you’re on a work or school network, sometimes network firewalls or security software block certain URLs related to payment services. Try connecting on a different network (e.g., home Wi-Fi or mobile hotspot) to test.

6. Update the Four app and your browser:
Ensure both your Four Buy Now, Pay Later app and browsers are up to date, as some older versions might have compatibility or security restrictions.

7. Contact Four's support for merchant access issues:
If you continue to get the URL denied message only when trying Macy’s through Four, it’s possible Macy’s URL is blocked or restricted on Four’s side temporarily. You can reach out to Four support directly at [email protected] describing the URL denied error for merchant access—they might have current info or a fix.

If you want, I can walk you through any of these steps on your Mac right now. Does any of this sound like what you’re experiencing, and have you tried any already?